Join the RBWH Foundation

Compassion Crew

About the Compassion Crew 

The Royal Brisbane and Women’s Hospital (RBWH) Foundation Compassion Crew are a welcoming and friendly point of contact for patients, families and visitors. This loyal group of inspirational volunteers helps RBWH Foundation create and promote a caring, compassionate and efficient environment.

Crew members are dynamic individuals who selflessly give their time on a weekly basis and come from a diverse range of cultural backgrounds, ages and levels of experience.

The Compassion Crew works closely with patients and their families in clinical and non-clinical areas within RBWH as well as our Surgical Treatment and Rehabilitation Service (STARS). Volunteers help to provide an innovative and contemporary program that meets the needs of patients, visitors and staff alike.

Compassion Crew members have the opportunity to improve patients, families and visitors experiences at the hospital through a variety of roles that complement the work of paid staff and align to the values of the RBWH Foundation.


The dynamic nature of volunteer involvement in the hospital means we are regularly reviewing our rosters and recruitment needs and we welcome your interest in finding out more about what we do and becoming part of our community.

Whether it’s offering companionship and support, a cup of tea or a book, escorting hospital visitors to their destination or providing support to our staff, each volunteer role contributes directly to making sure patients and their families have an exceptional experience.


Start times vary, however shifts are generally four hours in length with Volunteers on site Monday to Friday between 8am-4pm.

Time commitment

We will work with you to find a weekly shift that fits with your existing commitments and lifestyle. We do ask that you commit to your weekly shift for a minimum period of six months.


You will receive

  • Lunch allowance during every shift
  • RBWH Foundation uniform

Volunteering is

  • a great way to meet new people
  • develop professional skills
  • prepare for a career in health care
  • become an active part of the community

Becoming a

Compassion Crew Member

  • Submit your application
  • We will call you to arrange an interview
If placed, you will undertake mandatory screening processes including reference checks and a Criminal History check. You will also be required to complete mandatory training (this may be online). All RBWH Foundation volunteers must be vaccinated for Covid-19 prior to commencing.

Contact Us

If you have any questions about the Compassion Crew

Email or call 1300 363 786